The December 2009 edition of Harvard Business Review has a special issue with a spotlight on innovation. In the article “The Innovator’s DNA” – authors Dyer, Gregersen and Christensen look at the five “discovery skills” that separate true innovators from the rest of us. The five skills are: (1.) Associating – the ability to successfully connect seemingly unrelated questions, (2.) Questioning – the ability to find the right questions, (3.) Observing – acting like anthropologists and social scientists, (4.) Experimenting – mulling and tinkering, and (5.) Networking – testing ideas in a diverse set of individuals.
Per the article, the skill of associating encompasses the following:
Associating, or the ability to successfully connect seemingly unrelated questions, problems, or ideas from different fields, is central to the innovator’s DNA. Entrepreneur Frans Johansson described this phenomenon as the “Medici effect,” referring to the creative explosion in Florence when the Medici families brought together people from a wide range of disciplines – sculptors, scientists, poets, philosophers, painters, and architects. As these individuals connected, new ideas blossomed at the intersections of their respective fields, thereby spawning the Renaissance, one of the most inventive eras in history.
To grasp how associating works, it is important to understand how the brain operates. The brain doesn’t store information like a dictionary, where you can find the word “theater” under the letter “T.” Instead, it associates the word “theater” with any number of experiences from our lives. Some of these are logical (“West End” or “intermission”), while others may be less obvious (perhaps “anxiety,” from a botched performance in high school). The more diverse our experience and knowledge, the more connections the brain can make. Fresh inputs trigger new associations; for some, these lead to novel ideas. As Steve Jobs has frequently observed, “Creativity is connecting things.”
The world’s most innovative companies prosper by capitalizing on the divergent associations of their founders, executives, and employees. For example, Pierre Omidyar launched eBay in 1996 after linking three unconnected dots: (1.) a fascination with creating more-efficient markets, after having been shut out from a hot internet company’s IPO in the mid-1990s; (2.) his fiancée’s desire to locate hard-to-find collectible Pez dispensers; and (3.) the ineffectiveness of local classified ads in locating such items. Likewise, Steve Jobs is able to generate idea after idea because he has spent a lifetime exploring new and unrelated things – the art of calligraphy, meditation practices in an Indian ashram, the fine details of a Mercedes-Benz.
Associating is like a mental muscle that can grow stronger by using the other discovery skills. As innovators engage in those behaviors, they build their ability to generate ideas that can be recombined in new ways. The more frequently people in our study attempted to understand, categorize, and store new knowledge, the more easily their brains could naturally and consistently make, store, and recombine associations.
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