This is an important topic that water utilities need to be paying closer attention to -- especially those communities subject to increasing climate change risk and uncertainty. The current drought in the West is a perfect example of the disruptive forces impacting water utilities - - drought restrictions and bans on water use combined with technological advances reducing industrial water consumption. Reduced revenue has many water utilities losing money. The ugly political and economic feedback loop has many citizens (keep in mind that water customers are really water citizens - - Verizon and other "utilities" don't have to worry about this difference) e-mailing the local Mayor the following - - "WTF, I cut my water consumption by 5% and you want to raise my rate 7%!!!"
More at the Environmental Finance Center.
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