Could Domino's Tracker Improve the Delivery of Public Infrastructure

If it works for pizza, why not the water line project in the front of your house?  Domino's Tracker allows customers to follow their pizza from the oven to their door - trust and transparency to a process where "Have they forgotten my order?" historically has been a key concern.  Why not give customers and citizens the same service and piece of mind with a click in terms of the infrastructure projects in their community?