A paragraph to ponder in the current issue of Harvard Business Review - How Netflix Reinvented HR by Patty McCord. From an interview with CEO Reed Hastings:
"As a society, we've had hundreds of years to work on managing industrial firms, so a lot of accepted HR practices are centered in that experience. We're just beginning to learn how to run creative firms, which is quite different. Industrial firms thrive on reducing variation (manufacturing errors); creative firms thrive on increasing variation (innovation)."
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